The customer friendly service center
As a result of the worldwide globalisation many companies are intensively re-structured. Unfortunately this results in many cases in a decreased customer service. Plarad however, breaks new grounds!
We consider a customer-oriented support to be most important. Considering bolting technology it is of prime importance to offer a reliable and competent service, especially because most bolting cases require individual solutions and maintenance or service are expensively in terms of costs and time required.
Plarad Competence Center is tailored to our customer’s requirements, following our philosophy: Customer comes first!
Our goal is not just showing competence in regard to development of our products but at the same time to make sure that our customers profit from all possible service options. Competent service from a to z. We want to make sure that our customers obtain the right equipment, the most suitable and optimal service. Our possibilities go beyond normal and known limits!
In order to offer an individual solution for every bolting case we use our standard equipment but at the same time our customers profit from our international experience in various business sections. If necessary we even adjust our equipment to your specific needs, in order to offer a solution for every individual bolting case. You benefit from our competence in an individual way.
Technology competence from one source
Requirements of industry sections are fulfilled
ATEX explosion protection requires:
1. to prevent explosive atmosphere
2. to avoid ignition sources
3. to avoid the impact of possible explosions
Plarad does not even stop at deep-sea applications. The bolting speed and quality are exemplary and the advantages of PLARAD tools are successfully used for underwater applications.
Service and maintenance custom made
Basic service on-site
Your technicians are trained by Plarad teams and service and maintenance is done by themselves.
Premium service done by authorized distributors
You benefit from an authorized service with minimized maintenance costs due to the integrated diagnostic system in the Power Pack. If needed loan equipment is at your disposal!
PremiumPlus service – the comprehensive service package
By analyzing the diagnostic data Plarad is able to give a precise maintenance or repair recommendation even from afar. A central filing of all data permits a complete history and evaluation of the equipment. This service level offers the maximum support. Downtimes are reduced to a minimum and the availability of equipment is increased.